Outsourcing is expanding to cover many new applications, solutions and services. Some of the current examples include:

bullet Information technology - maintenance and repair, training, applications development, consulting and reengineering, data management, network management and Euro conversion
bulletAdministration - mailroom, reproduction, training
bulletCustomer service - tech support, field service, dispatch
bulletFinance - Euro-currency services, banking, payroll, accounting and purchasing
bulletHR - relocation, recruiting, training, insurance and HR information
bulletHealth care - health insurance, HMOs, hospitals, integrated healthcare delivery and services
bulletReal state - facility management, food services, maintenance and security
bulletSales and marketing - mail, advertising, telemarketing and field sales
bulletDistribution - freight, leasing, warehousing, operations and logistics
bulletTransportation - fleet management, operations and maintenance

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Back Home BCA International Benchmarking Outsourcing Infrastructure- Software Industry Dr. Kewal K. Verma